At GameQuest Arcade, we strive to provide the best experience for our customers. If you are dissatisfied with your experience for any reason, please contact us within 24 hours of your visit. We will gladly offer a full refund or an alternative session to ensure your satisfaction. For private party room bookings, cancellations must be made at least 48 hours in advance for a full refund. Our goal is to ensure that every game at GameQuest Arcade is an enjoyable one.